1. What are the check-in and check-out times?

Check-in is after 14:00 (2:00 PM), and check-out is before 12:00 (noon). Express check-in and self-service kiosks are available.

2. Does the hotel offer airport transfer services?

No, airport shuttle or transfer services are not provided by the hotel. However, taxis and ride-hailing apps like Didi are readily available.

3. How far is the hotel from Chengdu Shuangliu International Airport?

Approximately 18.1 km, which takes about 36 minutes by car, depending on traffic.

4. What is the closest metro station?

The nearest subway station is Taisheng South Road Station (Line 3), just 640 meters away (~8-minute walk).

5. Is there parking available at the hotel?

Yes, free public on-site parking is available for guests. No reservation is required.

6. Is breakfast included in the room rate?

Breakfast is not automatically included but can be purchased on-site. It’s a buffet with Western and Chinese options.

• Adults: CNY 68 (approx. USD 9.55)
• Children over 1.2m: CNY 48 (approx. USD 6.74)
• Children under 1.2m: Free

7. What time is breakfast served?

• Monday to Friday: 07:00 – 10:00
• Saturday to Sunday: 07:00 – 11:00

8. Are pets allowed?

No, pets are not permitted in the hotel.

9. Does the hotel have a swimming pool?

No, Lyhn International Hotel does not have a swimming pool.

10. Is there a fitness center or gym?

Yes, the hotel features a fully equipped gym open 24 hours for guests.

11. Is Wi-Fi available?

Yes, free high-speed Wi-Fi is available in all guest rooms and public areas.

12. How many rooms does the hotel have?

The hotel has 218 guest rooms, according to its official property details.

13. What room types are available?

Available room types include:

• Featured Member Room (Double Bed)
• Executive Queen Room
• Family Suite
• Parent-Child Suite
• And other premium categories

14. Are there non-smoking rooms?

Yes, non-smoking rooms and floors are available. Please specify your preference when booking.

15. Can I add an extra bed or crib?

Yes, cribs are available free of charge for children aged 3 and under. Extra beds depend on room type and may incur additional fees.

16. Is there room service?

Yes, room service is available, including food delivery via robot butlers — a unique highlight praised by guests.

17. Does the hotel have a restaurant?

Yes, the on-site restaurant Rong Ting Shi Fu (蓉庭食府) serves:

• Buffet & à la carte dining
• Chinese cuisine
• Open daily from 07:00 to 22:00
  Serves breakfast, lunch, afternoon tea, and dinner.

18. Are there business facilities?

Yes, the hotel offers:

• Business center
• Conference and multi-function rooms
• Fax/copying services
• Wake-up calls and tour booking support

Ideal for business travelers.

19. What languages do the staff speak?

Staff at the front desk speak English and Mandarin Chinese, ensuring smooth communication for international guests.

20. Is there a deposit policy?

Yes, a refundable deposit of CNY 500 (approx. USD 70) is required upon check-in, payable in cash or via credit card.